Aviation customers we serve

Airlines shoulder the responsibility of ensuring passengers possess valid identification and travel documents for boarding flights. The verification of passports, visas, and other required documentation is imperative for compliance with international travel regulations. At ICTS Europe Systems, we understand the critical role airlines play in this process. Our technology solutions aim to automate document checks, offering accuracy and efficiency that not only streamlines boarding processes, but also contributes to overall aviation safety and compliance.

Airports are pivotal in facilitating passenger document checks during check-in and boarding processes. Thorough document verification is essential to prevent unauthorised access to secure areas and uphold stringent security procedures. ICTS Europe Systems recognises the vital role airports play in ensuring traveller safety. Our technology solutions focus on automating document checks, contributing to the efficiency of security processes and reinforcing airport safety protocols.

Departure Control Systems (DCSs) bear the responsibility of managing and automating the check-in process, including the verification of passenger documents. Ensuring accurate data entry and verification is crucial to comply with airline and regulatory requirements. ICTS Europe Systems understands the intricate nature of DCS operations. Our technology solutions are designed to enhance accuracy and compliance, streamlining the check-in process and contributing to a seamless travel experience.

Ground handlers, involved in the physical handling of baggage and cargo, also play a role in passenger document checks during boarding. Coordinating with airlines and airports, they assist in the verification of passenger documents as needed. ICTS Europe Systems recognises the collaborative efforts of ground handlers in ensuring a smooth boarding process. Our technology solutions aim to automate document checks, improving efficiency and contributing to compliance efforts in partnership with ground handlers.

Online Travel Agencies (OTAs) guide passengers on document requirements during the booking process, ensuring travellers are aware of necessary documents for their journey. ICTS Europe Systems understands the role of OTAs in providing essential information to passengers. Our technology solutions work to facilitate the submission of required information, making the process seamless and contributing to an informed and prepared traveller community.