TravelDoc By ICTS Europe Systems
As one of the only automated checking tools available, TravelDoc provides clear Go / No-Go document requirement guidance on immigration rules, passport conditions and all health-related regulations. TravelDoc helps aviation and maritime companies eliminate fines, enhance their operational efficiency and save money.
Simplify compliance.
Mitigate fines.
Improve passenger experiences.
Image of a female airline worker handing a passenger documents as they check in for a flight

A proven solution that enhances company outcomes and passengers’ travel experiences.

TravelDoc delivers comprehensive and robust automated document checks to provide quick and efficient passenger clearance at every step of the passenger handling process, from home to destination. Our dedicated team of multi-lingual researchers check official sources and update TravelDoc’s rules database every day, ensuring you receive the most accurate guidance for:
Visa necessities
Passport validity conditions
Health stipulations
eTravel authorisation requirements
Child / minor travel rules
Merchant Seaman travel rules

TravelDoc by numbers

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Countries covered by TravelDoc
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TravelDoc checks per year
Data centre locations
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Airline customers
At ICTS Europe Systems, we bring together technological prowess and industry insight to meet the unique challenges faced by the aviation and maritime industries.

Our expertise is unrivalled and acquired through working in close partnership with the world’s leading travel brands for decades.

Our innovations improve travel for hundreds of millions of passengers every year and deliver greater security, efficiency and financial outcomes for our customers, time and again.

Packed with essential features

Check all applicable immigration rules for any nationality travelling to any country.
Super-fast automation
Passenger travel documents are checked automatically and results provided in under a second.
Make the TravelDoc website your own
Our platform enables travellers to easily check travel and document requirements. The site is fully customisable to align with your brand and unique functionality needs.
Visit The Website
Search the TravelDoc library
This indispensable tool allows staff to search for relevant rules, customs regulations and health requirements - or filter by common categories.
28 languages supported
Translations for Chinese, Dutch, English, French, German, Spanish, and more.
Develop the TravelDoc API your way
Our fully-configurable API can be used to integrate TravelDoc into any system and check-in flow, all according to your business and implementation requirements.
365-day monitoring and support
Raise questions directly with our expert TravelDoc rules team, backed by 24/7 technical support.
Get insights with TravelDoc Reports
Unlock valuable information with our robust reporting and analytics tool. Identify customer experience, operational, and cost issues to make informed decisions that steer your business to success.

Benefits and outcomes

Effortless compliance and regulatory peace of mind
Control costly fines and receive crystal-clear results
Customise your rules, branding, integration & languages
Improved operations and travel experiences
Everyday human support and product improvement
Health requirements and real-time updates
Latest TravelDoc News
TravelDoc could have prevented cruise ship carrying 1,500 passengers getting stuck in Spanish port over visa issues
The complexities of correctly abiding by multiple territories’ entry requirements are well known – it’s a regulatory and operational nightmare. The challenge has recently been epitomised in a travel incident that saw […]
Read More ...
Image of a female traveller, sitting on a harbour wall, looking at her phone and looking distressed.
Avoiding travel nightmares: The case for earlier document verification in the booking process
In recent chats with clients in the airline business, it has struck me how the traditional need to undertake travel document checks could be brought forward in the process. So instead of […]
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PRESS RELEASE: Regula and ICTS Europe Systems Automate and Accelerate Passenger ID Processing in New Tech Collaboration
Regula, a global developer of forensic devices and identity verification solutions, and ICTS Europe Systems, a leading provider of technology-based solutions to the global travel industry, partnered-up to provide multifunctional passport readers that have completely transformed operational efficiencies and the subsequent passenger experience across many European airports.
Read More ...
TravelDoc shown in China at recent airport exhibition attended by over 4,000 experts
ICTS Europe systems was recently invited to present the TravelDoc solution to thousands of aviation professionals attending the Inter Airport China Exhibition held in Guangzhou, China.
Read More ...
TravelDoc has dramatically reduced fines and improved passengers’satisfaction and AF automation plans. Since implementation there were no reports of any service delay or failures and ICTS support and innovation were impeccable. The support team is proactive and available for all inquiries.
The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team
Air Asia
Systems integrity have been excellent, providing a 24 / 7 / 365 service with 100% uptime. As a preferred easyJet partner, ICTS provide a consistently reliable, responsive service and continued focus on product innovation.
What really impressed us was that they supplied a Chinese version of the application with the ability to switch between self-service and staff operated modes. Now it only takes us 10 seconds to check-in a passenger when in the past it was at least 30 seconds.
Come and join us at the UK-China Business Forum on 20th March 2024
Come and Join Us at the UK-China Business Forum, March 20th, 2024
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Come and Join Us at the Passenger Terminal Expo (PTE) - April 20th, 2024
Come and Join Us at the Passenger Terminal Expo (PTE) - April 20th, 2024