Our mission is to simplify compliance, eliminate immigration fines and optimise the passenger experience.

Aerial image of an air liner taxi-ing for take off
Unmatched global experience and coverage.
Translations for Chinese, Dutch, English, French, German, Spanish and more.
day availability
Support from real human experts.
TravelDoc sets a new record in 2023.


Our automation vs. manual checks.
Supported for APIS submission alone.
TravelDoc By ICTS Europe SystemsPassBoard By ICTS Europe SystemsGlobal APIS By ICTS Europe SystemsCPM by ICTS Europe Systems

ICTS Europe Systems is a leading provider of technology-based travel solutions to the global travel industry.

Our expertise is unrivalled and acquired from decades working across the world’s most demanding airport environments, in some of the most remote regions, and hand in glove with the world’s leading airline brands.

This pedigree and insight has been combined with a technical prowess and cutting edge technology to break free from traditional conventions and consistently address the unique security, operational and technological challenges faced by the aviation industry.

Our innovations improve travel for hundreds of millions of passengers every year and deliver greater security, efficiency, and a competitive edge for our customers, time and again.

Speak to an expert
100% focus on travel
Intuitive technology
Human support
Regulation compliance
Smoother operations
Financial savings


Are you an airline, airport, online travel agency, departure control system or ground handler? We have decades of experience at your disposal.

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Our solutions can help cruise liners, ferries and maritime crew improve operations, ensure compliance with travel rules and improve overall customer experiences for your passengers.

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Let's talk!

We pride ourselves on being an approachable, passionate and collaborative team of experts dedicated to solving your problems.

Contact us today
We have used TravelDoc for over 10 years and to this day it remains our solution of choice. It always provides accurate and effective travel document information with seamless integration to our check-in system, which not only helps travellers to prepare travel documents before their departure, but also shortens the manual check-in processing time by prompt recognizing and alerts providing which improves the efficiency of airport handling. TravelDoc has saved us countless hours and money by avoiding manual operations and passenger check mistakes.
TravelDoc has dramatically reduced fines and improved passengers’ satisfaction and AF automation plans. Since implementation there were no reports of any service delay or failures and ICTS support and innovation were impeccable. The support team is proactive and available for all inquiries.
What really impressed us was that they supplied a Chinese version of the application with the ability to switch between self-service and staff operated modes. Now it only takes us 10 seconds to check-in a passenger when in the past it was at least 30 seconds!
Systems integrity have been excellent, providing a 24 / 7 / 365 service with 100% uptime. As a preferred easyJet partner, ICTS provide a consistently reliable, responsive service and continued focus on product innovation.
The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team
Air Asia
Come and join us at the UK-China Business Forum on 20th March 2024
Come and Join Us at the UK-China Business Forum, March 20th, 2024
Come and Join Us at the Passenger Terminal Expo (PTE) - April 20th, 2024
Come and Join Us at the Passenger Terminal Expo (PTE) - April 20th, 2024