ICTS Europe Systems is a global leader in travel technology, delivering automated compliance solutions that verify international travel rules against passenger documents. Trusted by the travel industry, we streamline operations, reduce fines, and enhance passenger experiences worldwide.
TravelDoc is an automated travel rules compliance screening software, that provides instant,clear Go/No-Go guidance on passport, customs, and health regulations. Designed for international travel providers, it helps prevent inadmissible passenger (INAD) fines, improve efficiency, and reduce costs.
Translations for Arabic, Chinese, Dutch, English, French, German, Spanish and more.
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Support from real human experts.
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TravelDoc sets a new record in 2023.
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Our automation vs. manual checks.
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Supported for APIS submission alone.
TravelDoc
A unique online verification system that allows airlines to check whether a passenger possesses the correct documentation for their journey across all customer helpdesk and gate applications.
It is the ideal tool to help airlines eliminate fines, increase operational efficiency, and save money.
A cloud-based, quick, and simple IoT boarding application that makes sure airlines avoid the fines incurred by the submission of inaccurate Advanced Passenger Information (API).
This solution is a VIP APIS gateway concierge service. It is a modular, template-driven data transformation solution for handling all common industry format platforms for quick and cost-effective implementation of national APIS programmes.
An advanced security application deployed before the check-in of passengers at airport counters. It is designed to assist security staff in the security auditing of passengers.
The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team
We have used TravelDoc for over 10 years and to this day it remains our solution of choice. It always provides accurate and effective travel document information with seamless integration to our check-in system, which not only helps travellers to prepare travel documents before their departure, but also shortens the manual check-in processing time by prompt recognizing and alerts providing which improves the efficiency of airport handling. TravelDoc has saved us countless hours and money by avoiding manual operations and passenger check mistakes.
TravelDoc has dramatically reduced fines and improved passengers’ satisfaction and AF automation plans. Since implementation there were no reports of any service delay or failures and ICTS support and innovation were impeccable. The support team is proactive and available for all inquiries.
What really impressed us was that they supplied a Chinese version of the application with the ability to switch between self-service and staff operated modes. Now it only takes us 10 seconds to check-in a passenger when in the past it was at least 30 seconds!
Systems integrity have been excellent, providing a 24 / 7 / 365 service with 100% uptime. As a preferred easyJet partner, ICTS provide a consistently reliable, responsive service and continued focus on product innovation.
The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team
We have used TravelDoc for over 10 years and to this day it remains our solution of choice. It always provides accurate and effective travel document information with seamless integration to our check-in system, which not only helps travellers to prepare travel documents before their departure, but also shortens the manual check-in processing time by prompt recognizing and alerts providing which improves the efficiency of airport handling. TravelDoc has saved us countless hours and money by avoiding manual operations and passenger check mistakes.
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Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
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The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
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