Our mission is to simplify compliance, eliminate immigration fines and optimise the passenger experience.

ICTS Europe Systems is a leading global technology provider for the travel industry. Our solutions automatically check international travel rules against passenger documents to simplify compliance, mitigate fines and improve passenger experiences for aviation, maritime and rail companies.

How does it work?

Aerial image of an air liner taxi-ing for take off

countries

Unmatched global experience and coverage.

languages

Translations for Arabic, Chinese, Dutch, English, French, German, Spanish and more.

day availability

Support from real human experts.

checks

TravelDoc sets a new record in 2023.

%

faster

Our automation vs. manual checks.

flights

Supported for APIS submission alone.

TravelDoc

A unique online verification system that allows airlines to check whether a passenger possesses the correct documentation for their journey across all customer helpdesk and gate applications. It is the ideal tool to help airlines eliminate fines, increase operational efficiency, and save money.

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PassBoard

A cloud-based, quick, and simple IoT boarding application that makes sure airlines avoid the fines incurred by the submission of inaccurate Advanced Passenger Information (API).

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Global APIS

This solution is a VIP APIS gateway concierge service. It is a modular, template-driven data transformation solution for handling all common industry format platforms for quick and cost-effective implementation of national APIS programmes.

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CPM

An advanced security application deployed before the check-in of passengers at airport counters. It is designed to assist security staff in the security auditing of passengers.

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About ICTS Europe Systems

ICTS Europe Systems, established in 2009 as a subsidiary of ICTS Europe, is a leading global technology provider for the travel industry. Supported by one of the largest travel security companies worldwide, we combine the agility of a tech disruptor with the stability of an established multinational.

Our solutions - including TravelDoc, which completes 1 billion checks annually - automatically check international travel rules against passenger documents. Our experts ensure our innovations simplify compliance, mitigate fines and improve passenger experiences to optimise operational and financial outcomes for aviation, maritime and rail companies.

Speak to an expert

100% focus on travel

Intuitive technology

Human support

Regulation compliance

Smoother operations

Financial savings

We have used TravelDoc for over 10 years and to this day it remains our solution of choice. It always provides accurate and effective travel document information with seamless integration to our check-in system, which not only helps travellers to prepare travel documents before their departure, but also shortens the manual check-in processing time by prompt recognizing and alerts providing which improves the efficiency of airport handling. TravelDoc has saved us countless hours and money by avoiding manual operations and passenger check mistakes.

TravelDoc has dramatically reduced fines and improved passengers’ satisfaction and AF automation plans. Since implementation there were no reports of any service delay or failures and ICTS support and innovation were impeccable. The support team is proactive and available for all inquiries.

What really impressed us was that they supplied a Chinese version of the application with the ability to switch between self-service and staff operated modes. Now it only takes us 10 seconds to check-in a passenger when in the past it was at least 30 seconds!

Systems integrity have been excellent, providing a 24 / 7 / 365 service with 100% uptime. As a preferred easyJet partner, ICTS provide a consistently reliable, responsive service and continued focus on product innovation.

The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team

Let's talk!

We pride ourselves on being an approachable, passionate and collaborative team of experts dedicated to solving your problems.