EES Explained: What the New EU Border System Means for Airlines

The EU Entry/Exit System (EES) marks a major change in how travellers enter and exit the Schengen Area. EES for airlines introduces new responsibilities and considerations around passenger verification and compliance. Designed to strengthen border security, the system records the biometric data and travel history of non-EU nationals visiting Europe.

What EES Means for Airlines

For airlines, the introduction of EES affects both passenger experience and regulatory compliance.

• Passenger communication: Many travellers are still unaware of EES requirements, which could lead to confusion and delays at check-in and boarding.
• Compliance risk: Airlines are responsible for verifying that passengers meet entry rules. A lack of awareness or incorrect documents could increase the risk of INAD fines.
• Operational impact: Longer processing times and new procedures at airports may affect turnaround efficiency, especially during peak travel seasons.

How Airlines Can Prepare

To manage the transition effectively, airlines should:

• Keep passengers informed early. Share clear information about EES requirements in booking confirmations, emails, and at check-in to help travellers feel prepared.
• Make sure your teams are ready. Give staff the right training and tools so they can confidently answer passenger questions and handle new procedures.
• Use smart technology to stay ahead. Automating document checks before passengers reach the airport can save time, reduce stress, and avoid last-minute issues.

How TravelDoc Supports Airlines

TravelDoc makes it easier for airlines to stay on top of constantly changing border and immigration rules. It offers reliable automated travel document checks, helping airlines identify any issues before passengers even get to the airport.

With EES now live, TravelDoc helps airlines:

• Identify travellers who need to register under the new system
• Reduce the risk of INAD fines
• Keep passengers informed so they can travel with confidence

EES is a major change for European borders, but with the right tools airlines can ensure compliance and provide a smoother, more predictable journey for everyone.

Find out how TravelDoc can help your airline manage EES and other regulatory changes:

Written by Archie David, Marketing Manager, ICTS Europe Systems