FAQs

Find answers to your questions for all our travel solutions
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FAQs
TravelDoc integrates with Amadeus Altea, Navitaire New Skies, Sabre, SITA Horizon, and all major DCS platforms via our REST API. Implementation typically takes 4-6 weeks.
Governments require carriers to submit Advance Passenger Information (API), including passport details, before departure to support border security and immigration control.
No. TravelDoc Pro is fully browser-based and requires no integration. Users can access it instantly from any device with an internet connection.
Users can carry out both quick lookups (e.g. visa requirements by nationality and destination) and advanced checks for complex journeys with multiple legs, dates, and document types.
All ICAO Doc 9303 compliant travel documents plus thousands of non-standard documents including temporary travel documents, refugee travel documents, and various visa formats.
Global APIS receives passenger data in various formats, validates it against government requirements, and transmits it directly to the relevant authorities.
It is designed for charter operators, VIP flights, ad-hoc services, and general aviation, particularly where a certified DCS or reservation system is not available.
You can check visa requirements, passport validity rules, transit regulations, and other entry requirements for your journey.
Yes. TravelDoc Explore is completely free and can be accessed online at any time.
It is designed for travellers who want to understand the documentation needed for their journey based on their nationality and destination.
TravelDoc Pro uses up-to-date global travel requirements, maintained and regularly reviewed to ensure accuracy and reliability.
We process over 600 daily updates from official government sources. Our expert team monitors and interprets embassy websites, government announcements, and border agency communications 24/7.
Pricing is based on your annual passenger volume and routes served. Most airlines achieve positive ROI within the first year. Contact us for a tailored quote.
Commercial airlines, charter services, VIP and private aviation, and general aviation. Global APIS is particularly beneficial for carriers whose DCS isn’t certified for specific destinations, or operators flying ad-hoc routes.
Yes, TravelDoc Explore is our free tool for travelers to check visa and entry requirements for any destination.
TravelDoc Compliance offers full integration with most DCS, including Amadeus Altea, Navitaire GoNow, and Res2 iPort. Our REST API integrates with virtually any airline system.
Yes. CPM integrates with all major DCS platforms. Deep integration with TravelDoc provides comprehensive immigration and security compliance.
CPM automatically cross-references passenger itineraries and documents against DHS standards. Complete audit trails ensure regulatory compliance and reduce fine risk.
Yes. CPM operates effectively in areas with limited internet, supporting thousands of connections with near-zero latency. CPM synchronises with central databases when connectivity is available.
TravelDoc Compliance validates documents at booking using AI scanning. TravelDoc checks passenger eligibility at check-in. Used together, they provide end-to-end compliance coverage.
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