TravelDoc Pro For Ground Handlers
TravelDoc Pro – Ground Handlers
TravelDoc Pro means ground handlers can perform advanced passenger checks at check-in and boarding, confirming passport, visa, health, and customs requirements across complex journeys.
Industry challenges
Ground handlers make acceptance decisions across multiple airlines and routes simultaneously, often with little time and no system support for the specific flight in front of them.
A wrong call means a delayed departure, an INAD, or a damaged airline relationship. TravelDoc Pro gives frontline staff an instant, reliable reference for any passenger and any route – from any workstation, without integration.
Real-Time Eligibility Verification
Validate travel documentation instantly to support confident boarding decisions.
Manage Complex Itineraries
Handle multi-leg journeys, transit requirements, and visa checks with detailed, date-specific validations.
No Integration Required
Deploy quickly without system integration, making it ideal for multi-airline environments and outsourced ground handling operations.
Browser-Based & Accessible Anywhere
Delivered through a secure web portal, giving frontline staff immediate access to up-to-date travel requirements from any workstation.
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Passenger checks annually
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Airlines worldwide
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Travel documents supported
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Weekly rule updates
Trusted by 40+ airlines worldwide
How it works
Step 1:
Enter the passenger’s nationality, document details, and flight route into the secure web portal.
Step 2:
TravelDoc Pro instantly checks passport, visa, health, and customs requirements for the specific route and travel date.
Step 3:
A clear eligibility result is returned, giving your agent the information needed to make a fast, confident acceptance decision.
Access and support
No integration required
Global access
Available from any workstation at any airport, with always-current travel rules covering every route your teams handle.
Continuous support and guidance
Dedicated account management, proactive check-ins, and reliable support to keep your team aligned and up to date.
TravelDoc Pro FAQs
Commonly Asked Questions About TravelDoc Pro
No. TravelDoc Pro is fully browser-based and requires no integration. Users can access it instantly from any device with an internet connection.
Users can carry out both quick lookups (e.g. visa requirements by nationality and destination) and advanced checks for complex journeys with multiple legs, dates, and document types.
TravelDoc Pro uses up-to-date global travel requirements, maintained and regularly reviewed to ensure accuracy and reliability.
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