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TravelDoc ADC For Airlines
TravelDoc ADC – Airlines
TravelDoc ADC helps airlines seamlessly verify passenger entry requirements before departure, reducing INAD risk, fines, and operational disruption.
ADC delivers document verification through a straightforward API that connects to existing systems.
Problems we solve
Verifying passenger travel documents is increasingly complex. Entry requirements vary by nationality, destination, and route, and change frequently, making it difficult for teams to stay up to date.
Manual checks and disconnected processes increase the risk of errors, particularly under time pressure at check-in and boarding. This can result in non-compliant passengers travelling, leading to INAD fines, delays, and operational disruption.
Without an automated solution embedded into existing systems, airlines face inconsistent checks, reduced efficiency, and added pressure on frontline staff.
Eliminate manual checks
Automate travel document verification and free your staff from time-consuming, error-prone manual processes.
Tailored rules per passenger
Passenger-specific requirements presented through a simple traffic light system and easy-to-understand guidance.
Spot potential INADs early
Identify non-compliant passengers before departure and avoid costly INAD fines.
Seamless DCS integration
Integrates directly with your Departure Control System, delivering compliance results without disrupting workflows
What is TravelDoc?
A comprehensive library of travel-related rules, enabling staff and passengers to verify entry, health, and customs requirements. By verifying international travel rules against passenger documents instantly, we help travel providers navigate complex regulations with ease.
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TravelDoc checks per year
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travel documents supported
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data centre locations
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airline customers
How does it work?
Passenger data processing
Your DCS sends passenger details and journey info to TravelDoc.
Automated document check
TravelDoc instantly checks passenger infomation against global travel rules.
Clear results at check-in & boarding
TravelDoc gives each passenger a Go, Conditional, or No-Go status. This enables staff to make quick, informed decisions.
Trusted by 40+ airlines worldwide
Integration and support
DCS integration
DCS integration: Amadeus Altea, Navitaire New Skies, Sabre, SITA Horizon, and all major platforms via REST API. Typical implementation: 4-6 weeks.
Global infrastructure
Four data centres, 99.99% uptime, 35+ languages supported.
Expert support
24/7 technical helpdesk, dedicated account manager, quarterly customer success reviews, annual user conference.
We have used TravelDoc for over 10 years and to this day it remains our solution of choice. It always provides accurate and effective travel document information with seamless integration to our check-in system, which not only helps travellers to prepare travel documents before their departure, but also shortens the manual check-in processing time by prompt recognizing and alerts providing which improves the efficiency of airport handling. TravelDoc has saved us countless hours and money by avoiding manual operations and passenger check mistakes.
Over several years in which we used and further developed Traveldoc in our customer acceptance processes, ICTS turned out to be a reliable and very supportive partner.
TravelDoc has dramatically reduced fines and improved passengers’ satisfaction and AF automation plans. Since implementation there were no reports of any service delay or failures and ICTS support and innovation were impeccable. The support team is proactive and available for all inquiries.
Systems integrity have been excellent, providing a 24 / 7 / 365 service with 100% uptime. As a preferred easyJet partner, ICTS provide a consistently reliable, responsive service and continued focus on product innovation.
The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team
TravelDoc ADC FAQs
Commonly Asked Questions About TraveDoc ADC
TravelDoc integrates with Amadeus Altea, Navitaire New Skies, Sabre, SITA Horizon, and all major DCS platforms via our REST API. Implementation typically takes 4-6 weeks.
We process over 600 daily updates from official government sources. Our expert team monitors and interprets embassy websites, government announcements, and border agency communications 24/7.
Pricing is based on your annual passenger volume and routes served. Most airlines achieve positive ROI within the first year. Contact us for a tailored quote.
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Join the global airlines and travel providers who trust ICTS Europe Systems for seamless compliance and security.
