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TravelDoc ADC For Travel Agencies
TravelDoc ADC – Travel Agencies
TravelDoc ADC gives travel agencies the tools to advise clients with confidence, catch documentation problems before they become travel disruptions, and protect the trusted relationships that keep customers coming back.
When a client can’t travel, your agency pays the price
Travel agencies are expected to get every detail right, but visa, entry, and health requirements vary by traveller and change constantly. Keeping up manually is not realistic.
When a client is denied boarding or turned away, the impact falls on the agency through rebooking costs, claims, and reputational damage. Without an automated compliance check in the booking process, every booking carries risk.
What is TravelDoc ADC?
A real-time global rules engine that checks visa, entry, health, and transit requirements for any passenger nationality and destination combination.
TravelDoc ADC gives travel agency consultants instant, reliable compliance guidance at the point of booking – so every client travels with the right documents and every booking is confirmed with confidence.
Verify at the Point of Booking
Check every client’s documentation requirements at the moment of booking, so issues are surfaced while there is still time to resolve them
Confident Advice on Complex Itineraries
Accurately handle multi-destination bookings, visa-on-arrival queries, and transit requirements, backed by a continuously updated global rules library.
Protect Client Relationships
Deliver a proactive, professional service that flags potential issues before departure, turning compliance into a competitive advantage and a reason clients return.
Fits Your Existing Workflow
ADC integrates via a flexible API into your booking and CRM systems, adding document verification without disrupting the way your consultants work.
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TravelDoc checks per year
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travel documents supported
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data centre locations
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countries and territories covered
How does it work?
Client and itinerary details submitted at booking
Your booking system passes the client’s nationality, travel document details, and destination itinerary to TravelDoc via the ADC API.
Instant check against current entry requirements
TravelDoc verifies the client’s documentation against live visa, entry, and health rules for every destination and transit point in their itinerary.
Clear guidance delivered to your consultant
A Go, Conditional, or No-Go result is returned with plain-language guidance, so you can advise the client immediately and resolve any issues before travel.
Trusted by 40+ airlines worldwide
We have used TravelDoc for over 10 years and to this day it remains our solution of choice. It always provides accurate and effective travel document information with seamless integration to our check-in system, which not only helps travellers to prepare travel documents before their departure, but also shortens the manual check-in processing time by prompt recognizing and alerts providing which improves the efficiency of airport handling. TravelDoc has saved us countless hours and money by avoiding manual operations and passenger check mistakes.
Over several years in which we used and further developed Traveldoc in our customer acceptance processes, ICTS turned out to be a reliable and very supportive partner.
TravelDoc has dramatically reduced fines and improved passengers’ satisfaction and AF automation plans. Since implementation there were no reports of any service delay or failures and ICTS support and innovation were impeccable. The support team is proactive and available for all inquiries.
Systems integrity have been excellent, providing a 24 / 7 / 365 service with 100% uptime. As a preferred easyJet partner, ICTS provide a consistently reliable, responsive service and continued focus on product innovation.
The highlight of working with ICTS is the support they provide to their clients. At the beginning of the project, they spent 3 weeks on location providing a comprehensive training to our ground team
TravelDoc ADC FAQs
Commonly Asked Questions About TraveDoc ADC
TravelDoc integrates with Amadeus Altea, Navitaire New Skies, Sabre, SITA Horizon, and all major DCS platforms via our REST API. Implementation typically takes 4-6 weeks.
We process over 600 daily updates from official government sources. Our expert team monitors and interprets embassy websites, government announcements, and border agency communications 24/7.
Pricing is based on your annual passenger volume and routes served. Most airlines achieve positive ROI within the first year. Contact us for a tailored quote.
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Ready to make every booking a confident one?
Join the travel agencies worldwide who rely on ICTS Europe Systems to protect their clients.