The ICTS Systems Europe team at Gatwick Airport

The ICTS Europe Systems team visits Gatwick Airport

Today, members from our development, sales, key account, support, and TravelDoc Rules departments visited London Gatwick to familiarise themselves with our software solutions TravelDoc & CPM in a live environment. 

It is imperative that our teams experience our solutions from the perspective of our airline clients and their passengers. Without these sessions how can we truly understand the needs of the industry?

Our industry experts across all departments enable us to offer dynamic solutions that help process passengers more efficiently and mitigate compliance fines.

It is crucial for our teams to understand the processes in place, the needs of our clients, and just as importantly, the needs of the travellers.

These visits are vital for our team, providing an opportunity to discuss processes, address any issues, and share ideas with our airline clients, ground handlers, and sometimes even passengers.

Their feedback is invaluable, ensuring that ICTS Europe Systems continues to deliver "ahead of the game solutions" and memorable service experiences.

Many thanks to the ICTS UK team for your assistance and escorts throughout the day, and to Wizz, Menzies and Delta Airlines for your time and feedback.

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